Privacy Policy
Farishta Jalal — EMDR & Trauma Specialist is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Farishta Jalal, Woodbrooke Centre, 1046 Bristol Road, Birmingham B29 6LJ.
Information We Collect
- Email address, if you contact us by email
- Payment details (processed securely via Stripe; no card details are stored on this website)
The website's enquiry form does not send information to us or store it anywhere. The fields you complete are used only, in your own browser, to build a WhatsApp message: see "WhatsApp Enquiries" below.
How Information Is Used
- Respond to enquiries
- Arrange appointments
- Provide therapy services
- Maintain professional records
Information is not sold or shared for marketing purposes.
Payment Processing
Payments are processed securely via Stripe. Stripe's privacy policy is available at stripe.com/gb/privacy. No card details are stored on this website.
Clinical records are stored separately, in accordance with professional and legal standards.
WhatsApp Enquiries
The enquiry form on the Contact page does not transmit anything to this website. When you select "Continue on WhatsApp," the information you've entered is used, in your browser only, to construct a WhatsApp message, which then opens in WhatsApp for you to review and send. Nothing is stored by this website at any point in that process. Once sent, the message is handled by WhatsApp, operated by Meta: see WhatsApp's privacy policy.
Cookies & Analytics
This website does not currently use analytics or tracking cookies. If this changes in future, this policy will be updated first, and any non-essential cookies will only be set with your consent.
Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction
- Request deletion (subject to legal obligations)
- Restrict processing
Requests should be made via support@farishtajalalemdr.co.uk.